Boardroom Answers · Technology & Platform · Enterprise Integration & Interoperability
We run SAP, Salesforce and Workday. How does your platform integrate with our estate — really, not on a slide?
The question a Chief Information Officer (CIO) asks.
The short answer
One MCP grounding plane — protocol-generic, approval-gated, provenance-tracked — reaches your estate today, plus live chat notifications (Slack, Teams, Google Chat, Discord, Zapier), an OpenAPI-documented REST API, two SDKs and signed webhooks; six API adapters in development with the MCP path as the route today.
The full executive answer
Let me split that precisely into what ships today and what is roadmap, because I will not blur that line. Today, three real integration surfaces. First, the MCP grounding plane — the emerging open standard for connecting AI systems to enterprise tools — which is how live data actually reaches the analysis: protocol-generic, read-only by policy, approval-gated by a second admin, with per-figure provenance tracking. Your Salesforce, SAP or Workday estate is reachable TODAY through an MCP server on your side of the fence, and governed CRM write-back rides the same plane with human approval. Second, live outbound notifications into Slack, Microsoft Teams, Google Chat, Discord and Zapier — incoming-webhook connectors that fan every catalogued platform event into the rooms where your executives live. Third, the developer surface: a versioned public REST API with an OpenAPI 3.1 specification, TypeScript and Python SDKs, signed outbound webhooks, and CSV plus Excel/Word/PowerPoint/PDF export out, CSV import in.
What I will NOT claim: native API adapters for Salesforce, HubSpot, Jira, ServiceNow, PagerDuty and Notion are catalogued and in development, not yet dispatching — the registry labels them exactly that way in the product, with the MCP path as the route to use today. SAP and Workday likewise have no native adapter, demand-sequenced rather than dated. The compensating controls are real, not hand-waving: the MCP plane covers grounded reads now, the Zapier connector and generic signed webhooks reach the iPaaS platforms your integration team already runs — Mulesoft, Boomi, Workato all speak REST and webhooks — and the OpenAPI spec means your team can generate a client for our API mechanically.
Architecturally we follow the TOGAF integration principle of standard interfaces over point-to-point spaghetti: everything flows through one documented event catalogue and one documented API surface, so adding an SAP connector later is another consumer on an existing backbone, not a new integration pattern. In the pilot, I would propose your integration team validates the webhook-plus-API path against one real system first.
Grounded in: TOGAF — interoperability and standard-interface principles; OpenAPI 3.1
The natural next questions
Related governed answers
- Do you support our identity provider — SAML SSO, SCIM provisioning, MFA enforcement? I will not run another password silo.?
- If we terminate after two years, how do we get our data out — all of it, in usable form — and what do you delete?
- Winners in enterprise software become ecosystems. What is your platform-and-ecosystem play beyond your own features?
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