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No open incidents

Updated Nov 1, 2026, 4:54 PM UTC

Incidents are entered here by our team when one is declared. No automated monitor feeds this page, so an empty log means none was recorded, not that every minute was checked.

Availability

Not measured

Availability is not measured. No external uptime monitor is configured, and we will not publish an availability figure derived from our own servers — an outage is precisely the period our own logs cannot see. What is measured today is scheduled-job success, below, from the job ledger.

Scheduled-job success — last 90 days

98.91% measured

Bar chart of daily scheduled-job success for the last 90 days; the measured aggregate rate is shown beside the heading above.

Each bar is one UTC day of scheduled platform jobs (green ≥99% success, amber ≥90%, red below, grey = none measured). This is measured job success, published as-is — not a marketing uptime claim.

Systems

  • Web Application

    Dashboard, onboarding and marketing site

    No open incident
  • Public API

    REST API (api/v1) and SDKs

    No open incident
  • AI Generation

    Scorecard, roadmap and assistant generation

    No open incident
  • Knowledge Retrieval

    Hybrid retrieval, re-ranking and grounding

    No open incident
  • Webhooks & Events

    Outbound webhook delivery

    No open incident
  • Billing

    Subscriptions, usage metering and invoicing

    No open incident
  • Authentication

    Sign-in, SSO and session management

    No open incident

Service objectives

  • Platform availability

    target 99.9% · measurement accruing

    Availability can only be measured from outside the deployment, and no external uptime monitor is configured — so this target has no measurement behind it yet and no figure is published. See the availability note above; no history is invented.

  • AI generation latency (p95)

    target 95% of generations under the module latency budget · measurement accruing

    Not measured yet: the time each generation takes is not recorded today, so no figure is published. Recording starts before any latency figure is quoted, and the series publishes once there is enough volume to be meaningful (at least 100 generations a week).

  • Scheduled-job success

    98.91% measured · target 99.5%

    Cron watchdog ledger — measured and published today. Error budget used (trailing 90 days): 218%.

Incidents — last 90 days

No incidents recorded in the last 90 days. This log is append-only: once an incident is recorded, its start time and its resolution time cannot be changed or removed.

Service commitments and support tiers: vouliiq.com/sla. For incident notifications, contact care@vouliiq.com.